ALL YOU NEED TO KNOW
ABOUT OUR FIRE WOOD

Ever wanted to know more about our service and kiln dried hard wood ?

Here are some of the most frequently asked questions…

1I'm new here, how do I get firewood delivered?

Welcome to Kiln Logs Express. As a new customer you start The Classic Single or The Classic Double depending on your needs.
You get a brand new shiny wheelie bin full of woody goodness.

2I'm back - how do I get a refill?

Simply place your refill order online with when you would like it and we aim to deliver a fresh, clean kiln dried hardwood logs within 72 hours . Please ensure your old bin is empty and you have left clear instructions as to where you would like the bin collected from.

3What wood do Kiln Logs Express use?

We source the finest kiln dried hardwood- as a wood connoisseur, you won’t be disappointed! Kiln-dried firewood is a great choice for both indoor and outdoor fires, as it can burn long and bright in pizza ovens, open fires, wood burners, and firepits – while ensuring minimal smoke and ash. This is better for the environment, alongside keeping your chimney cleaner for longer!

4How many logs do I get in my wheelie bin?

The logs are delivered in 240 Litre wheelie bins. They are 25cm in length (to fit conveniently into log burners) yet will vary in width, meaning the number of logs in each delivery will vary slightly. You will receive a full wheelie bin with a closed lid to ensure they stay clean and dry. As a general rule 2 1/2 bins will be equivalent to a full tonne bag.

5Why use wheelie bins?

The revolutionary use of wheelie bins offer the perfect solution for premium kiln dried firewood delivery and storage. The 240L bin can be conveniently wheeled around to wherever the situation suits and offers clean, dry storage to maintain the low moisture levels required for the perfect log fire. Our service is for customers who do not want the hassle of heavy dumpy bags, wet wood and can use their precious time for better than stacking logs!